Seller Policy

Thank you for choosing Shopping BD as your platform to sell your products. To ensure a smooth and mutually beneficial partnership, we have established the following Seller Policy:

• Product Listing:
  

Sellers are required to provide accurate and complete information about their products, including product descriptions, images, prices, and availability. Listings must comply with our website's policies and regulations. Misleading or false information is strictly prohibited.

• Product Quality and Condition:
  

Sellers are responsible for ensuring the quality and condition of their products. All products must be new, unused, and in the original packaging. Used or refurbished products must be clearly labeled as such. The products must comply with all applicable laws, regulations, and industry standards.

• Order Fulfillment and Shipping:
  

Sellers are required to fulfill all orders promptly and within the specified timeframe. Shipping charges and delivery timeframes should be clearly communicated to the customers. Sellers must use reliable and trackable shipping services to ensure that customers receive their orders in good condition and on time. In the case of any delay or cancellation, sellers must inform customers immediately.

• Customer Service:
  

Sellers are expected to provide excellent customer service to maintain customer satisfaction. Sellers must respond promptly to customer inquiries and complaints and work towards resolving any issues or concerns. Customer feedback and ratings are closely monitored, and sellers with consistently low ratings may face account suspension or termination.

• Pricing and Payment:
  

Sellers must set their prices reasonably and competitively. The payment system for sellers is transparent and secure. Payment is made to sellers on a regular basis after the deduction of transaction fees and other charges.

• Prohibited Items:
  

Sellers are prohibited from selling illegal, counterfeit, or unauthorized products. Products that are harmful to human health, such as tobacco products, drugs, and weapons, are strictly prohibited.

• Intellectual Property Rights:
  

Sellers must respect the intellectual property rights of others. Products listed for sale must not infringe on any third-party trademarks, patents, or copyrights.

• Seller Performance and Review:
  

Sellers are evaluated based on their performance and customer satisfaction ratings. Poor performance may result in account suspension or termination. We encourage sellers to respond to customer feedback and reviews, as it helps build a better reputation and customer loyalty.

• Compliance with Laws and Regulations:
  

Sellers are required to comply with all applicable laws and regulations, including tax laws, product safety regulations, and consumer protection laws. Failure to comply may result in account suspension or termination.

By selling on Shopping BD, you agree to abide by our policies and regulations. We reserve the right to amend or update these policies at any time without prior notice. If you have any questions or concerns, please do not hesitate to contact us at seller-support@shoppingbd24.com.